Overview

Best Practices

User Interface

Using the Dashboard

Destination Details

Backup Details

Restore Options

System State Backup

Account Settings

System Settings

Network Servers

Email Settings

Users

Advanced Settings

Network Servers

Detailed Explanations

Common Email Servers

Continuous Data Protection

Disaster Recovery

Regular Expressions

Shadow Copy

Technical FAQ

Alerts FAQ

Best Practices

The following are recommendations from our staff.

How many destinations should I have?

We recommend at most 3 destinations and usually 2. One destination on a local usb or flash drive for critical backups. Another destination on a backup server or NAS for all other backups. The optional destination would be for rare system state backups.

How often should I run an Instant Backup?

Never. We provide it for one-off manual backups but your scheduled backups should take care of all/most backup requirements. If you want an immediate backup of something in your policies, just click the Run Now button for that policy.

How many backup policies should I have?

We would recommend 3 or 4.

1. One policy that runs continuously for your most critical documents. This should back up to the local drive and maybe the NAS.
2. One policy for your standard documents and anything else you want backed up on a regular basis. This policy might run daily or weekly.
3. One policy for your system settings. We recommend you back up all of the configuration files (*.conf) in the ProgramData\Dell folder on a weekly basis. This is best done with Shadow Copy enabled.
4. If you run Outlook and want you email backed up, we recommend another policy for that. See below.

How do I backup my Outlook PST file(s)?

Outlook PST files change rapidly and while they are important you don't need them backed up that often. Outlook may lock the PST file while running. We recommend you use

• Backup once or a few times a day
• Include filter = *.pst
• Shadow Copy is enabled

Do not use Continuous (when files change) for outlook files. That will thrash your hard drive for no real purpose.

What should I backup using Continuous Data Protection?

CDP is a very powerful feature. If used wrong it can use up a lot of resources - so use it on files you care about that do not change often, but when they do change you want to capture those changes. We recommend you have exactly one CDP backup policy and it carefully backs up (i.e. you pick include and exclude carefully to back up only those files that count). I generally use it on part of my Documents folder.